Privacy Policy

Spanish Tutor Miami, Inc. respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit SpanishTutorMiami.com, contact us, request information, enroll in lessons, communicate with us, or interact with our advertising.

1. Information We Collect

We may collect information that you provide directly to us, including:

• Name
• Email address
• Telephone number
• Information submitted through contact or consultation forms
• Spanish learning goals and experience level
• Program interests
• Scheduling or availability information
• Information about a child provided by a parent or legal guardian
• Communications you send to us by email, telephone, text message, or through the website
• Payment or transaction-related information when applicable

We may also automatically collect certain information when you visit our website, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website or source
• Date and time of visits
• General location information derived from an IP address
• Website interactions and conversion activity
• Cookie and similar technology identifiers

2. How We Use Information

We may use information we collect to:

• Respond to inquiries
• Provide information about Spanish lessons and programs
• Conduct consultations
• Provide and administer Spanish lessons
• Communicate with students, parents, and prospective students
• Manage scheduling and customer relationships
• Process payments when applicable
• Provide customer service
• Send service-related email or text messages
• Send marketing communications when permitted
• Improve our website, services, advertising, and customer experience
• Measure website and advertising performance
• Prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Enforce our agreements and policies

We do not guarantee that every type of information described above is collected from every visitor.

3. Contact Forms and Customer Relationship Management

Information submitted through our website forms may be transmitted to and stored within our customer relationship management platform, including GoHighLevel.

We use this information to manage inquiries, communicate with prospective and current students, maintain customer records, and support our business operations.

Information may also be processed by service providers that help us operate our website, communications, scheduling, hosting, security, payments, and other business systems.

4. Email and Text Message Communications

If you provide your telephone number or email address, we may contact you regarding your inquiry, consultation, lessons, account, or other requested services.

If you separately consent to receive text messages, message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP.

You may opt out of marketing emails by using the unsubscribe option included in the email when available or by contacting us directly.

Consent to receive marketing text messages is not a condition of purchasing our services.

Transactional or service-related communications may still be sent when necessary to provide services you requested.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to:

• Operate and secure the website
• Remember visitor preferences
• Understand website usage
• Measure traffic and conversions
• Improve website performance
• Evaluate advertising effectiveness
• Support advertising and remarketing campaigns

These technologies may collect information about your browser, device, IP address, website activity, and interactions with advertisements.

Your browser may allow you to block or delete cookies. Some website functionality may be affected if cookies are disabled.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and tracking technologies.

6. Meta, Facebook, and Instagram Advertising

Spanish Tutor Miami may advertise through Meta platforms, including Facebook and Instagram.

We may use Meta advertising technologies, such as the Meta Pixel, conversion measurement tools, or related Meta Business Tools, to understand how people interact with our website after viewing or clicking an advertisement.

These technologies may allow information about website visits, device information, interactions, and conversion events to be transmitted to Meta.

We may also use information permitted by applicable law to measure advertising performance, create or refine advertising audiences, retarget website visitors, and understand how advertisements contribute to inquiries or other conversions.

Meta processes information according to its own privacy policies and terms. Spanish Tutor Miami does not control how Meta independently processes information within Facebook, Instagram, or other Meta services.

7. Information Received Through Facebook and Instagram

If you contact Spanish Tutor Miami through Facebook, Instagram, Meta lead forms, Messenger, or another Meta service, we may receive information you choose to provide through that service. This may include your name, email address, telephone number, responses to lead form questions, program interests, and other information you voluntarily provide.

We use this information to respond to your inquiry and provide information about our services. Information submitted through a Meta lead form may also be transferred to our CRM or other business systems for follow-up.

8. How We Share Information

We may disclose information to service providers that perform services on our behalf, including providers that support:

• Website hosting and security
• Cloudflare and related website infrastructure
• Customer relationship management
• Email and text communications
• Analytics
• Advertising
• Payment processing
• Scheduling
• Video conferencing
• Business administration

These providers may access information only as necessary to provide their services and subject to their own contractual and legal obligations.

We may also disclose information when required by law, court order, subpoena, or legal process; to protect the rights, safety, or property of Spanish Tutor Miami, our customers, or others; in connection with a merger, acquisition, financing, sale, or transfer of all or part of the business; or with your direction or consent.

9. Sale and Sharing of Personal Information

Spanish Tutor Miami does not sell personal information for money.

Certain privacy laws may define some disclosures involving advertising, analytics, cookies, pixels, or similar technologies as a "sale," "sharing," or use for targeted advertising even when no money is exchanged.

Where applicable law provides a right to opt out of these activities, we will honor legally required requests.

10. Children's Privacy

Spanish Tutor Miami offers Spanish instruction for children, but this website and its inquiry forms are intended for use by adults, parents, and legal guardians.

We do not knowingly request that children under 13 submit personal information directly through our website.

Parents and legal guardians may provide information about their children when requesting Spanish lessons.

If we learn that a child under 13 has submitted personal information directly to us without appropriate parental involvement or consent, we will take reasonable steps to delete the information as required by applicable law.

A parent or guardian who believes a child has provided information directly to us may contact us at ana@spanishtutormiami.com.

11. Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain customer and business records, fulfill contractual obligations, comply with legal, tax, accounting, and regulatory requirements, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

12. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no internet transmission, website, electronic communication system, or data storage system can be guaranteed to be completely secure.

13. Your Privacy Choices

Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to request access to personal information we maintain about you, request correction of inaccurate information, request deletion of certain information, opt out of certain marketing communications, and opt out of certain targeted advertising or sharing activities where legally required.

To submit a privacy request, contact ana@spanishtutormiami.com. We may need to verify your identity before completing certain requests.

14. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties, including Facebook, Instagram, Google, payment providers, or other services. We are not responsible for the privacy practices or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. Material changes may be communicated through additional methods when appropriate or required by law.

16. Contact Us

Questions or requests regarding this Privacy Policy may be directed to:

Spanish Tutor Miami, Inc.
Miami, Florida
Phone: 786-357-6632
Email: ana@spanishtutormiami.com
Website: SpanishTutorMiami.com